FAQ

1What areas do you service?
We’ll inspect any property in the Newcastle and greater Lake Macquarie region, including some areas of the Central Coast.
2What is the process of ordering the pre-purchase Inspections?
  1. After your request an inspection, we will contact the selling agent to arrange access to the property for as soon as possible - This is usually the very next day. You will be informed of the confirmed time and date of the inspection.
  2. Two expert and certified inspectors will carry out the inspection of all accessible areas.
  3. You will be contacted immediately after the inspection with a verbal summary of the findings. You are also encouraged to attend the site at this time so we can run through our assessment with you first-hand. We can pre-arrange this visit with the real estate agent.
  4. An invoice will be sent to you via email, and reports are released after payment.
  5. Reports are available the next business day. We can send this report to your solicitor or conveyancer if requested.
  6. We encourage you to contact us with any questions or queries in the report.

3How long do the inspections take?
Inspections tend to take 75-90 minutes, depending on the condition of the property. We believe in thorough, careful assessments so will never rush an inspection.
4How much experience do the inspectors have?
Stuart, the building inspector, has over 35 years of all trade experience, firstly as a tradesman bricklayer and then as a licensed builder. Decades of hands-on experience, combined with his Building Supervision certification and Housing Industry Association membership, means you’re in the best of hands. Steve and Murray, both specialists in pest control, have collectively over 30 years experience in detection and treatment of termites and borers.
5If active termites are found during the inspection can they be treated by the pest inspectors?
Yes, both Steve and Murray are qualified to treat timber pests and advise on any pest management.
6Do you provide thermal imaging?

Yes, thermal imaging can be provided on request. However, this is a secondary tool which tends to miss defects that a good-old fashioned inspection of sub-floor and roof cavities will reveal.

This is because thermal imaging may only identify active termites, and fail to detect any previous damage.

For any questions not listed above please don't hesitate to give us a call!
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0418 688 840